Last updated: 25 January 2026
Welcome to Proassignment.help (the “Website”). These Terms of Use (the “Terms”) govern your access to and use of the Website, available at https://proassignment.help, and the educational support services provided through it. By accessing or using the Website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Website or its services.
Definitions
For the purposes of these Terms, the following definitions apply:
- User refers to any individual who accesses or uses the Website, including learners or visitors seeking educational support, guidance, or learning resources through Proassignment.help.
- Tutor refers to an independent educational professional, subject matter specialist, or learning advisor who provides lawful guidance, explanations, feedback, and learning support. Tutors operate independently and are not employees of Proassignment.help.
- Services / Learning Support Services refer to the educational guidance and support facilitated through the Website, including assistance with understanding subject matter, organizing ideas, structuring, identifying credible sources, and providing feedback or revision support for learning purposes only. The Services are advisory in nature and do not include completing or submitting work on behalf of Users.
- Website refers to the Proassignment.help online platform, including all associated pages, features, tools, and communication systems.
- Content refers to all materials available on or through the Website, including text, layouts, software, communications, guidance, feedback, and other information provided by Proassignment.help, Tutors, or Users.
Nature of Services
The Website facilitates connections between learners and qualified Tutors who provide lawful educational guidance and academic support. The Services are designed to support learning, comprehension, and skill development in accordance with generally accepted institutional standards and applicable European Union law.
All Services are provided for educational and reference purposes only. They are intended to assist Users in developing their own understanding and academic skills and must not be used in a manner that violates institutional rules, academic integrity standards, or applicable laws.
Age and Eligibility
Users must be at least eighteen (18) years of age and have the legal capacity to enter into a binding agreement under applicable law. Proassignment.help does not permit individuals under the age of eighteen to use the Website or the Services. Any use of the Website in violation of this requirement may result in termination of access and deletion of associated personal data in accordance with applicable data protection laws.
User Responsibilities
By accessing or using the Website, you agree to:
- Provide accurate, current, and complete information when requested.
- Use the Services in compliance with the rules, policies, and academic integrity requirements of your educational institution.
- Refrain from using the Website or Services for unlawful, misleading, deceptive, or unethical purposes.
Communications
By using the Website and providing your contact details, you consent to receive communications from Proassignment.help via email or other electronic means. Such communications are limited to matters directly related to the provision of the Services, account administration, and contractual or legal obligations.
Users may opt out of non-essential communications at any time by following the unsubscribe instructions included in the relevant messages or by contacting support@proassignment.help. Service-related, transactional, or legally required communications may still be sent where necessary to perform the Services or comply with applicable law.
Communications may include but are not limited to:
- Service notifications and updates
- Price quotes and confirmations of requests
- Platform, policy, security, or compliance notices
Standard messaging or data rates imposed by your network provider may apply. Proassignment.help is not responsible for delayed, undelivered, or filtered communications resulting from carrier limitations, technical issues, or inaccurate contact information provided by the User.
Payments and Transparent Pricing
All payments must be made through the secure methods provided on the Website. Proassignment.help does not accept payments outside the platform and is not responsible for transactions conducted through third-party channels. Unless otherwise stated, all prices and payments are displayed and processed in Euros (EUR).
Payments, refunds, and disputes are generally governed by United States law, consistent with the company’s jurisdiction, except that Users located in the European Union retain all non-waivable rights provided under EU consumer protection law, including mandatory rights related to digital content, refunds, and cancellations.
Transparent Pricing
Pricing is determined based on the scope, complexity, and nature of the requested learning support. All applicable charges, including the applicable 12% platform fee, are clearly displayed before a User confirms a request. The prices also include VAT. Users are provided with a full price overview prior to payment, and no hidden fees are applied afterwards.
Refund Policy
- Refunds are assessed on a case-by-case basis, taking into account the nature of the request, the extent to which Services have been provided, and compliance with these Terms. Refund eligibility is limited to payments made through the Website.
- Refund requests must be submitted in writing to support@proassignment.help. Where approved, refunds are issued using the original payment method within a reasonable timeframe, subject to payment provider processing schedules.
- Refunds may be granted where the Services cannot be reasonably provided due to the failure to allocate appropriate support, technical issues, legal restrictions, or circumstances beyond reasonable control, including force majeure events.
Refund eligibility and procedures for EU Users shall also comply with applicable EU directives, such as the Consumer Rights Directive (2011/83/EU) and the Digital Content Directive (2019/770/EU).
Copyright and Personal Use
All content on Proassignment.help, including text, software, branding elements, and other materials, is the property of the Website or its licensors. The arrangement and presentation of content are protected under European Union copyright law and relevant international intellectual property agreements.
By accepting these Terms, Users are granted a limited, non-transferable, and revocable licence to access and view content for individual, educational, and non-commercial purposes only. Users may not reproduce, distribute, modify, publicly display, or otherwise exploit any content for commercial purposes without the explicit written consent of Proassignment.help.
Unauthorized use of Website content may result in civil or criminal penalties. Proassignment.help reserves the right to pursue all remedies available under EU laws, including injunctive relief and recovery of damages.
Limitation of Liability
Users agree to indemnify and hold harmless Proassignment.help, including its affiliates, directors, employees, representatives, and licensors, against any claims, losses, damages, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising from improper use of the Services, breach of these Terms, or violation of applicable law.
The Services are provided on an “as is” and “as available” basis. Except where prohibited by mandatory EU law for Users in the EU, Proassignment.help disclaims all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement.
To the fullest extent permitted under United States law, Proassignment.help and its affiliates shall not be liable for indirect, incidental, special, punitive, or consequential damages, including loss of profits, income, data, or goodwill. For EU Users, these limitations are subject to mandatory protections under EU law and cannot override non-waivable statutory rights.
Data Protection and Privacy
Proassignment.help processes personal data in accordance with the General Data Protection Regulation (GDPR, Regulation (EU) 2016/679) and applicable EU member state data protection laws. Please refer to our Privacy Policy for full details on how personal data is collected, used, and protected.
Suspension and Termination
Proassignment.help reserves the right to suspend or terminate a User’s access to the Website and Services for:
- Breaches of these Terms
- Unlawful or unethical use
- Misuse of the platform
Such actions are governed by the EU law, except that the users retain all mandatory rights under EU consumer and data protection law. Suspension or termination will not affect statutory rights that cannot be waived under EU law, including rights to remedies for faulty digital services or access to personal data.
Changes to These Terms
Proassignment.help may update these Terms from time to time. Updates will be posted on this page with a revised effective date. Continued use of the Website after such updates constitutes acceptance of the revised Terms.
Governing Law and Jurisdiction
These Terms are primarily governed by and construed in accordance with the laws of the European Union, reflecting the company’s jurisdiction, without regard to its conflict-of-law principles.
Notwithstanding the foregoing, for Users located within the European Union, mandatory rights under EU law, including applicable consumer protection legislation and data protection regulations, shall continue to apply and cannot be waived or limited. Where such rights provide additional protections, the law of the EU Member State in which the User resides will govern those specific rights.
Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the EU. Claims related to mandatory consumer rights may also be brought before the competent courts of the User’s Member State, in accordance with EU law and national procedural rules.
Contact Information
If you have any questions or concerns about these Terms of Use, please contact us at:
Email: support@proassignment.help